CELL PHONE REPAIR
VANCOUVER

Most common phone repairs can be completed the same day. The exact time depends on the type of issue and the phone model. Simple repairs such as screen or battery replacements usually take less time, while more complex problems may require additional testing. Once we inspect your device, we provide a clear timeframe before starting the repair.

No appointment is required for most repairs. You can walk in during business hours and have your phone checked by a technician. If you prefer to plan ahead or use our mail-in service, you can contact us in advance, but it is not mandatory for in-store repairs.

Your data privacy is important to us. Most phone repairs do not require access to personal data, and we do not browse or copy any information stored on your device. However, we always recommend backing up your data before any repair, as a precaution in case of unexpected issues.

In many cases, repairing an older phone is more cost-effective than replacing it. If the device is in good overall condition and the repair cost is reasonable, fixing the issue can extend the phone’s lifespan significantly. Our technicians provide honest advice so you can decide whether repair or replacement makes more sense.

If a device cannot be repaired or the repair is not practical, we will inform you after diagnosis. There is no obligation to proceed if the repair is not viable. We focus on transparency so you can make an informed decision without pressure.

Yes, every repaired phone goes through functional testing before it is returned. This includes checking display quality, touch response, charging, and basic performance to ensure the repair has been completed properly.

Yes, we regularly inspect phones that have been repaired elsewhere or attempted at home. In some cases, previous work may make the repair more complex, but our technicians will assess the device and explain available options before proceeding.

A properly completed repair should not negatively affect performance. In many cases, customers notice improved functionality, especially after battery or screen replacement. We use quality replacement parts to maintain reliable performance after the repair.

Yes, our repairs include a service warranty that covers the replaced parts and labour. Warranty details vary depending on the type of repair and will be explained clearly before the work begins.

Before bringing in your phone, it’s best to back up your data and remove any passwords if possible. This helps speed up the repair process and avoids delays during testing. If you are unsure, our staff can guide you when you arrive.

Yes, we offer mail-in repair services for customers who cannot visit in person. Once we receive your device, we inspect it, provide a repair estimate, and proceed only after your approval.