During these difficult times we are offering mail-in repair to help everyone be safe and keep in touch with loved ones.
As well, we offer a pick-up & drop-off service for a small additional fee.
Mailing Label Form
Get your Device Fixed Fast
Our device repair technicians are standing by. We have some of the most experienced and well-trained cellphone, PC, Apple and console repair staff in BC.
We have made it very easy for you to repair your devices. Just fill out this quick form and a tech will call you to discuss your issue and offer repair solutions. We will email you a postage-paid label so you can send in your device for prompt repair. All you need to do is purchase a suitable secure box, or envelope affix the label and mail it in at your post office.
We highly recommend Canada Post packaging options for this.
Please Follow this Guide
To protect your device we recommend purchasing the secure smartphone or tablet mailing envelope / box from Canada Post
If you have questions you can always contact us via chat.
When you receive the mailing label and your estimate print & attach the label to a padded envelope for small devices, or box for larger devices. A shipping fee of $12.99 will be added to the repair cost of RETURNING YOUR PHONE BY MAIL -- THE COST OF MAILING US YOUR PHONE IS PAID BY CELLFIXX
Once we receive your device we will inform you and give you a timeline for the repair. Once the repair is complete we will call you for payment via Visa, MasterCard or eTransfer
In an estimated 5-10 business days your repaired device will be back in your hands. We will call you with a tracking number when your device is ready to be shipped. We ship back your device in an insured and secure shipping envelope or box to keep your device safe.
Remember to Backup
Before you send your phone to us, please make sure you have completed a full backup. If you need backup or recovery services let us know and we will help you.
